Why FMM

OUR PROCESS

IT ALL COMES BACK TO COMMUNICATION

Our maintenance and construction services take the weight off of business owners and homeowners, allowing them to focus on running their businesses or enjoying life.

We pride ourselves on keeping our customers informed through real-time emails and web-based communication tools that report on everything from the status of a maintenance request to confirmation of a change order. We believe that regular communication gives our clients peace of mind and builds a client relationship that FMM truly values.

ONE-TIME OR ONGOING, WE CAN HELP

Whether you have a one-time project, or a need for ongoing maintenance, we are equipped to serve you. We begin by listening to your needs and developing a plan of action that fits your goals and budget.  We discuss your project’s timeline, and we show you how to use our web-based order and tracking system.

Once the project scope is clear, we get started. Our qualified craftsmen and technicians bring years of experience and seasoned knowledge to each job. Our objective is to provide you with unsurpassed quality and workmanship. As we work on your project, we submit regular web-based updates so that you are always in the know about your job’s status.

For our maintenance clients, we take the initiative to get to know your property and maintenance needs, pointing out issues as they emerge. It is always your choice to take action, but our goal is to help you protect your investment, increase your productivity and save money in the long-term.

At the conclusion of every project, we walk through the job with you and provide a final status report. Our goal is to fulfill each job to our customer’s satisfaction.

HOW DOES IT WORK?

WHAT TO EXPECT FROM FMM

  1. A PROBLEM OCCURS / AN IDEA IS CONCEIVED

    It starts with you – whether it is an issue you are having, or a new project idea, when you need help, you contact FMM.

  2. WORK BEGINS

    Once all of the details have been decided and recorded, we get to work! We act quickly and carefully to ensure a successful project.

  3. THE PROBLEM IS ASSESSED

    We meet to discuss your needs, and we go over the best plan of action to tackle it.

  4. PROJECT UPDATES SENT

    Being able to receive updates is key to a job well done for us. Nothing is worse than waiting to hear back from your PM.

  5. WORK ORDER IS PUT INTO OUR SYSTEM

    We utilize an e-work order system that keeps us organized, and keeps you informed.

  6. WORK COMPLETED

    Once the work has been done, we immediately notify you and close out the project.

BEGIN TODAY

HAVE A MAINTENANCE ISSUE OR A PROJECT?

Our customers frequently tell us that working with FMM is a refreshing experience. We combine a commitment to quality with an online tracking system that keeps you updated at all times.

SEE SOME OF OUR WORK

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